0124/7 ai front-desk employee
automating·
Phone Calls
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WhatsApp
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Email
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Calendar
14-Day Clinic Pilot•Guided Onboarding for Practices

Be One of the First Clinics to Hire an AI Employee.

Join the AMSh Pilot Program to test an AI front-desk employee that answers calls, assists with appointment booking, and helps reduce missed enquiries for your practice.

✓Guided 1-on-1 onboarding
✓Direct team feedback channel
✓Agreed pilot terms
Chat on WhatsApp
pilot duration
14 Days
onboarding
1-on-1
calendar sync
2-Way

Smiles Orthodontics

Caller: Jennifer Robinson

Live Call
Turn 1 of 9
AIAMSh (AI Receptionist)
00:00

“Hello. Thanks for calling Smiles Orthodontics. How can I help you?”

Inbound call answered on 1st ring · Sub-150ms latency
00:00
00:53
US English Audio
<150ms Edge Telephony
BUILT FOR CLINICS & HEALTHCARE PRACTICES

Stop losing patients to missed calls.

67% of patients who reach a busy phone line never call back. AMSh ensures every patient receives an immediate human-grade answer.

Zero Missed Calls

Every call is picked up on the first ring — even during peak morning hours when 5 lines ring simultaneously.

Instant WhatsApp Triage

Patients message day or night. AMSh answers in seconds, checks real-time doctor slots, and confirms bookings.

Direct Calendar Booking

Enquiries across phone, WhatsApp & email are guided to confirmed appointments on your calendar with automated reminders that prevent no-shows.

Specialized for all clinical disciplines

Dental ClinicsAesthetic & Skin ClinicsPrimary Care MedicalMulti-Location GroupsDermatologyPhysiotherapy & RehabOphthalmology & Eye CarePediatricsOrthopedicsDiagnostic Centers
AUTONOMOUS DIGITAL WORKFORCE

Hire your clinic's first AI Virtual Employee.

Choose a pre-trained virtual front-desk persona tailored to your region and specialty. They work 24/7/365, never take sick leaves, and cost a fraction of human payroll.

GLOBAL AUTONOMOUS CLINICAL AGENTS
SMART BADGE • AMSH-USA-01
Sarah Jenkins

Sarah Jenkins

🇺🇸

Clinical Front-Desk Specialist

ON DUTY • 24/7 CLINICAL READY
ASSIGNED CLINICUniversal Reception Trunk
FLUENT LANGUAGESUS English · Spanish (Bilingual)
PAYROLL IMPACT1/10th of human salary
Autonomous Clinical AIAMSh CIP-8
CLINICAL DOSSIER • North America (USA & Canada)🇺🇸United States

Trained to handle your clinic's phone & WhatsApp traffic.

Trained on private American dental practices, dermatology, and medical spas. Executes HIPAA-compliant patient intake, insurance verification, and calendar rebooking with flawless empathy.

Listen to Spoken Voice Sample
US English • Latency <180ms

“Good morning! Dr. Miller has an opening tomorrow at 10:30 AM for a consultation. Should I go ahead and reserve that for you?”

Certified Autonomous Skills & Integrations:
HIPAA Compliant
In-memory PHI masking & safe logging
Insurance Intake
Pre-authorizations & copay intake
EHR Integration
Epic, Cerner & Kareo calendar sync
Sub-160ms Edge
Instant barge-in with no audio latency
Calls Handled
28,400+
99.98% uptime
Booking Rate
96.1%
vs 62% human avg
Voice Latency
155ms
Sub-human delay
Ready to deploy Sarah Jenkins to your clinic?Test Live Call with Sarah
VIRTUAL EMPLOYEE ROI CALCULATOR

See how much your clinic saves every year.

Compare a traditional human front-desk team with an autonomous 24/7 AI employee.

Doctors / Practitioners:2 Doctors
Solo Practitioner (1)Medium Clinic (6)Hospital (12+)
Estimated Monthly Patient Calls:800 Calls / mo
200 calls2,000 calls4,000+ calls
ESTIMATED ANNUAL SAVINGS
$40,212/ year saved (99% cost reduction)
Human Staff (1 full-time):$40,800/yr
AMSh Virtual Employee:$588/yr
Recovered Missed Visits:+144 bookings/mo
Hire Your AI Employee Now →

Human Receptionist vs. AMSh Autonomous Virtual Employee

Operational ParameterHuman Front DeskAMSh AI Employee
Coverage Hours8 hrs/day (closed nights & weekends)24 hours / 365 days nonstop
Concurrent Calls1 call at a time (busy tone for 2nd caller)Up to 20 lines answered simultaneously
Response Speed3-6 rings (or voicemail if assisting patients)Picks up on 1st ring (<180ms latency)
WhatsApp TriageManual typing during idle momentsInstant 24/7 automated WhatsApp CRM
Sick Days & Turnover15+ days off/year, retraining requiredZero sick days, zero retraining, 99.99% SLA
GLOBAL TELEPHONY & HEALTHCARE COMPLIANCE

Deployed across 50+ countries. Compliant worldwide.

Whether your practice is a dental office in Manhattan, a medical spa in Beverly Hills, or a private Harley Street clinic in London, AMSh provides local phone numbers, native accents, and medical data compliance.

Drag to rotate globe

Enterprise Healthcare Data Security

Security-first infrastructure • Privacy-focused design • Compliance readiness

● COMPLIANCE READINESS
AICPA Service Organization Control ReportsFormerly SAS 70 ReportsAICPASOC 2

SOC 2

Audit readiness in progress

Architecture designed around SOC 2 Type II trust principles with 256-bit TLS/SRTP in-transit audio and AES-256 at-rest encryption.

HIPAA

HIPAA

Healthcare security readiness

Protected Health Information (PHI) safeguards, real-time data masking, and BAA agreement readiness for healthcare practices.

GDPR

GDPR

Privacy controls & data protection

Built around GDPR privacy principles: strict tenant isolation, consent collection, and regional sovereign data residency.

ISO/IEC27001:2022CERTIFIED

ISO 27001

Security management roadmap

Information security management framework adhering to ISO/IEC 27001 protocols protecting clinical databases.

CCPACOMPLIANT

CCPA / CPRA

Applicable privacy requirements

Patient data transparency, automated opt-out mechanisms, and privacy-first call logging and retention policies.

DSPTNHS STANDARDS

NHS DSPT & EU AI

UK & European clinical compliance

Strict clinical governance, data sovereignty, patient consent verification, and zero unauthorized training leakage across European health systems.

Formal certifications and independent audit status will be disclosed when achieved and verified.

Keep your existing clinic number or get a local DID

Forward calls from AT&T, Verizon, T-Mobile, Vodafone, BT, or local landlines to AMSh. Dedicated local phone numbers available across North America, Europe, Australia, GCC, and Asia.

Country Coverage
50+ Countries
Local DIDs in US, UK, EU, UAE, AU
Global Edge Latency
<180ms
Anycast edge-accelerated STT/TTS
Platform SLA
99.99%
High-availability redundant clusters
Security Frameworks
6 Standards
SOC 2, HIPAA, GDPR, ISO, CCPA, DSPT
Official WhatsApp Cloud API

Where your patients already chat.

When patients message your clinic at 10 PM, AMSh responds in seconds, shares doctor availability, and sends calendar invites before they look anywhere else.

Answers clinic FAQs

Consultation fees, doctor timings, treatments, directions, and parking — answered from your clinic knowledge base.

Real-time calendar booking

Syncs directly with Google Calendar & clinic EMR to propose available slots and book immediately.

Automated follow-ups

Sends appointment confirmations and WhatsApp reminders 2 hours before the visit, reducing no-shows by 40%.

Seamless staff handoff

If a patient needs human attention or emergency care, AMSh immediately alerts staff with the full conversation summary.

9:42
S

Sunrise Clinic

online

Today

This business uses AMSh to reply to your messages.

Hi, is Dr. Miller available this week? Knee pain 🙏9:41 PM
Message
CLINICAL CAPABILITIES

Everything a world-class front desk does.

Calls, WhatsApp chats, calendar bookings, automated triage, and emergency handoffs — all logged into your dashboard.

VOICE AI

Sounds like your best receptionist

Natural, warm conversations. Callers can interrupt, switch from Spanish to English mid-sentence, or change their mind naturally.

Live call · Sunrise Dental

00:48 · handled by AMSh

PatientIs Dr. Miller free tomorrow afternoon?

MULTILINGUAL

Speaks your patients' language

English, Spanish, German, French, Dutch, Arabic and 20+ languages — AMSh adapts in real time.

Hello

English

  • English
  • Spanish
  • French
  • German
  • Dutch
  • Arabic
  • Portuguese
  • Italian
  • Mandarin
  • + 20 more

KNOWLEDGE

Knows your clinic

Answers accurately from your own doctors, service fees, treatments and FAQs.

  • Doctors & timings4 doctors
  • Services & fees18 services
  • Clinic FAQs32 answers
  • Website & policiesSynced

HANDOFF

Hands over when it matters

Urgent or medical emergency? Your staff takes over immediately with a summary.

AMSh Logo
DR

Transferred to Dr. Miller · with summary

Patient reports severe molar pain since yesterday. Finalized the 2:00 PM slot for teeth whitening & checkup.

VISIBILITY

Every conversation, one dashboard

Calls, WhatsApp chats and bookings in one place — with audio recordings, full transcripts, and patient logs.

CONVERSATIONS THIS WEEK

M
T
W
T
F
S
S
  • Emily R.Booked · Tomorrow 2 PM
  • +1 (555) 349-8210Consultation fees
  • Dr. Miller patientRescheduled

Never off shift

24/7/365 — nights, Sundays and holidays.

Private by design

Patient conversations stay isolated to your clinic.

  • HIPAA & GDPR compliant
  • Access limited to clinic staff
  • Full recording & transcript retention
THE RECEPTIONIST CONSOLE

Complete front-desk visibility.

Appointments, live call audio recordings, full transcripts, and patient histories in one clean console.

Your whole front desk, at a glance

Today's appointments and every call AMSh handled — updated live as patients call and message.

AMSh console · Dashboard
AMSh dashboard showing today's appointments and recent AI-handled calls

Screens from the AMSh console with a demo clinic's data.

24/7 CLINIC SHIFT

One shift that never ends.

While your staff tends to in-clinic patient care, AMSh manages your phones and digital channels.

7:40 AM

Before doors open

A patient calls asking about parking and root canal costs. Answered instantly in Hindi or English.

11:15 AM

Clinic rush hour

Four patient lines ring simultaneously. All answered in parallel; two new appointments booked.

4:30 PM

Patient reschedule

A patient calls to push Friday's checkup to Monday. Calendar slot freed up immediately for someone else.

10:05 PM

Late night WhatsApp

A patient enquiries about teeth whitening at midnight. Converted to a confirmed booking for tomorrow.

FAST ONBOARDING

Live in 3 simple steps.

No complex hardware or telecoms setup required. Works seamlessly with your existing clinic setup.

1

1. Hire & Configure

Choose your virtual employee persona (Sarah, Emma, Lotte, Hannah, Fatima), input your doctors, fees, and working hours in 5 minutes.

2

2. Connect Phone Line

Forward your existing clinic number or get a dedicated local AI phone number with official WhatsApp integration.

3

3. Autonomous 24/7 Shift

Your AI employee starts handling calls and chats immediately. Front-desk staff monitor live calls and transcripts from the console.

DEVELOPER FIRST • TELEPHONY & REST APIS

Integrate your clinic telephony in 5 lines of code.

Direct REST APIs, bi-directional audio WebSockets, and SDKs for Python, Node.js and cURL. Connect your existing Twilio, Exotel, Plivo or SIP trunk to AMSh in minutes.

POST/api/v1/calls/dispatch
Request Payload (curl)Bearer Token Auth
curl -X POST https://api.amsh.ai/v1/calls/dispatch \
  -H "Authorization: Bearer amsh_live_sec_88329b" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+14155552671",
    "persona_id": "sarah",
    "patient_name": "David Miller",
    "context": {
      "doctor": "Dr. Anderson",
      "service": "Dental Checkup",
      "preferred_time": "Tomorrow 2 PM"
    }
  }'
Response (200 OK)128ms
{
  "status": "queued",
  "call_id": "call_amsh_9921b7a",
  "to": "+14155552671",
  "persona": "sarah",
  "estimated_latency": "140ms",
  "carrier": "twilio_media_streams"
}
16kHz Linear PCM Audio
Silero Barge-in VAD (<60ms)
HMAC-SHA256 Webhooks
HIPAA BAA PHI Masked
TRANSPARENT GLOBAL PRICING

An autonomous employee for less than 1 day of front-desk salary.

14-day free trial on every plan. Includes $10 / £10 in free voice credits. No credit card required.

Starter Practice

For solo practitioners, dental & aesthetic clinics.

$49/ mo
  • 1,000 voice minutes included
  • 2 concurrent patient lines
  • Dedicated local clinic phone number
  • Google Calendar 2-way sync
  • Human doctor emergency transfer
  • English, Spanish, German, French & Dutch support

Guided onboarding • Agreed pilot terms

Most Popular

Busy Clinic Pro

For high-volume clinics with phone & WhatsApp patient triage.

$299/ mo
  • 8,000 voice minutes included
  • 8 concurrent patient lines
  • Official WhatsApp Cloud API
  • Live call recordings & transcripts
  • Automated WhatsApp booking reminders
  • Custom clinic RAG knowledge base
  • HIPAA & GDPR sovereign BAA agreement
  • Priority latency routing (<180ms)

Guided onboarding • Agreed pilot terms

Hospital / Multi-Branch

For multi-specialty centers, dental chains & hospitals.

$499/ mo
  • 25,000 voice minutes included
  • 30 concurrent patient lines
  • Multi-doctor & multi-branch routing
  • Custom EMR / HL7 FHIR webhook sync
  • Dedicated WhatsApp Business account
  • Dedicated clinical account manager
  • Custom voice training & 24/7 SLA

Guided onboarding • Agreed pilot terms

03 — ECOSYSTEM & INFRASTRUCTURE

Engineered on carrier-grade voice tech.

AMSh links directly into your existing clinic telephony, WhatsApp, Google Calendar, and clinical software without new hardware.

amsh-pipeline // twilio.integration
Active Bridge

Twilio Telephony

Telephony Gateway

Direct WebSocket bridge streaming inbound clinic caller voice directly to AMSh's real-time turn detection and speech engine with zero analog latency.

Protocol & FormatWSS Media Streams (8kHz mulaw / 16kHz PCM)
Compliance & SecurityISO 27001 · SOC 2 Type II
// Inbound Twilio Voice WebSocket Gateway
{
  "event": "media",
  "streamSid": "MZ8a1928df77",
  "media": {
    "payload": "base64_encoded_audio_chunk...",
    "timestamp": 1728054000
  }
}
Ready to connect with your clinic stack?Developer Docs →
Twilio Telephony(<45ms)
Meta / WhatsApp(<80ms)
Google Cloud & Calendar(<120ms)
Groq LPU Inference(<180ms)
Deepgram Nova-2(<150ms)
Cartesia Sonic(<90ms)
Stripe Global Payments(<100ms)
EMR / HL7 FHIR(<140ms)
Twilio Telephony(<45ms)
Meta / WhatsApp(<80ms)
Google Cloud & Calendar(<120ms)
Groq LPU Inference(<180ms)
Deepgram Nova-2(<150ms)
Cartesia Sonic(<90ms)
Stripe Global Payments(<100ms)
EMR / HL7 FHIR(<140ms)
04 — CLINIC CASE STUDIES

What clinics like yours can expect.

Operational outcomes from modern medical, dental, and aesthetic practices using AMSh to stop missing patient calls and keep appointment schedules full.

PRACTICE OUTCOME
After-Hours Coverage100% calls answered 24/7

Calls that used to reach voicemail after 8 PM are answered on the first ring. Patients book, reschedule, or ask about tooth pain costs, and the confirmed visit lands directly in Google Calendar.

D

Dental Practice

Dental Care • Austin, TX

PRACTICE OUTCOME
Instant RepliesPhone & WhatsApp in English & Spanish

Questions about consultation fees, laser timings, and doctor availability are answered in seconds in the patient's language, allowing front-desk staff to focus entirely on in-clinic patients.

A

Aesthetic & Skin Clinic

Dermatology • London, UK

PRACTICE OUTCOME
Zero Busy Tones5 concurrent calls handled

When several lines ring at once during the 10 AM morning rush, AMSh answers every caller in parallel with natural voice, so nobody waits on hold or abandons the call.

M

Multi-Specialty Center

Multi-Specialty • Amsterdam, NL

PRACTICE OUTCOME
40% Fewer No-ShowsAutomated WhatsApp reminders

Appointment reminders go out via WhatsApp with a 1-tap reschedule option, keeping the doctor's calendar full and reducing empty slots caused by forgotten visits.

P

Physiotherapy & Rehab

Rehab & Physio • Berlin, DE

PRACTICE OUTCOME
Safety TriageEmergencies transferred instantly

Post-procedure patients calling late with urgent questions get instant triage. Genuine emergencies are immediately escalated to the on-call doctor's phone line.

E

Eye Care & Lasik Center

Ophthalmology • Miami, FL

PRACTICE OUTCOME
Multilingual VoiceEnglish, Spanish & French support

Patients can switch between Spanish, French, and English mid-conversation and AMSh seamlessly adapts, without needing multiple receptionists for different language callers.

W

Women's Wellness Care

Gynecology • Toronto, ON

PRACTICE OUTCOME
After-Hours Coverage100% calls answered 24/7

Calls that used to reach voicemail after 8 PM are answered on the first ring. Patients book, reschedule, or ask about tooth pain costs, and the confirmed visit lands directly in Google Calendar.

D

Dental Practice

Dental Care • Austin, TX

PRACTICE OUTCOME
Instant RepliesPhone & WhatsApp in English & Spanish

Questions about consultation fees, laser timings, and doctor availability are answered in seconds in the patient's language, allowing front-desk staff to focus entirely on in-clinic patients.

A

Aesthetic & Skin Clinic

Dermatology • London, UK

PRACTICE OUTCOME
Zero Busy Tones5 concurrent calls handled

When several lines ring at once during the 10 AM morning rush, AMSh answers every caller in parallel with natural voice, so nobody waits on hold or abandons the call.

M

Multi-Specialty Center

Multi-Specialty • Amsterdam, NL

PRACTICE OUTCOME
40% Fewer No-ShowsAutomated WhatsApp reminders

Appointment reminders go out via WhatsApp with a 1-tap reschedule option, keeping the doctor's calendar full and reducing empty slots caused by forgotten visits.

P

Physiotherapy & Rehab

Rehab & Physio • Berlin, DE

PRACTICE OUTCOME
Safety TriageEmergencies transferred instantly

Post-procedure patients calling late with urgent questions get instant triage. Genuine emergencies are immediately escalated to the on-call doctor's phone line.

E

Eye Care & Lasik Center

Ophthalmology • Miami, FL

PRACTICE OUTCOME
Multilingual VoiceEnglish, Spanish & French support

Patients can switch between Spanish, French, and English mid-conversation and AMSh seamlessly adapts, without needing multiple receptionists for different language callers.

W

Women's Wellness Care

Gynecology • Toronto, ON

Hover over any card to pause auto-scroll

24/7

Always Answering

Nights, Sundays & holidays

20+

Languages & Accents

English, Spanish, German & more

2

Core Channels

Voice calls & WhatsApp

<180ms

Turn Latency

Near-instant conversational speed

FREQUENTLY ASKED QUESTIONS

Everything you need to know.

What is AMSh?

AMSh is an AI receptionist for clinics and dental practices. It works as a virtual front-desk employee that answers patient calls and WhatsApp messages 24/7, books and reschedules appointments, answers clinic FAQs, and hands urgent calls to your staff.

Does AMSh replace our human front-desk team?

No. AMSh is an autonomous virtual employee designed to assist your team. It handles high-volume repetitive queries, after-hours calls, and booking flows so your front-desk staff can focus entirely on welcoming in-clinic patients.

Which languages and accents does our AI Employee speak?

AMSh speaks US Neutral English, British English, Spanish, German, French, Dutch, Arabic, and 20+ other global languages, automatically adapting to the caller's language mid-call.

Can we use AMSh across the US, UK, Europe, and UAE?

Yes! AMSh is deployed globally with local phone numbers available across North America, the UK, Europe, Australia, and the Middle East. All infrastructure is HIPAA, GDPR, and SOC 2 compliant.

Can we keep our existing clinic phone number?

Yes! You can enable simple call forwarding from your existing AT&T, Verizon, T-Mobile, Vodafone, BT, or local landline number directly to your AMSh virtual receptionist.

How does appointment confirmation work?

When a slot is finalized, AMSh locks it in your calendar (Google Calendar / EMR) and immediately sends a WhatsApp confirmation message to the patient with the date, time, and clinic directions.

What happens during a medical emergency?

AMSh has strict deterministic clinical safety guardrails. If a caller reports chest pain, severe trauma, or acute distress, it immediately advises emergency services (911 / 999 / 112) and hot-transfers the call to your on-call emergency doctor.

14-DAY CLINIC PILOT PROGRAM • LIMITED COHORT

Be one of the first clinics to hire an AI employee.

Join our guided 14-day clinic pilot. We calibrate your voice AI to your practice specialties, sync your calendar, and answer every patient call with zero missed inquiries.

Chat with Onboarding Team